We don’t ask you for personal information unless we truly need it. We don’t share/sell your personal information with anyone except to comply with the law, develop our products, or protect our rights.

Website Visitors

Like most website operators, Smugglr collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. Smugglr purpose in collecting non-personally identifying information is to better understand how Smugglr visitors use its website. From time to time, Smugglr may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its website. Smugglr also collects potentially personally-identifying information like Internet Protocol (IP) addresses for logged in users and for users leaving messages on Smugglr.com or sms on phone number.

Gathering of Personally-Identifying Information.

We receive and store any information you knowingly provide to us. For example, if you create an account on our Services to build a chatbot, through the registration process and/or through your account settings, we may collect Personal Information such as, but not limited to, your name, email address, timezone, list of Facebook Pages you own. Or, if you are an individual who communicates with chatbots that have been created using our services, we may collect information such as, but not limited to, your name, gender, time zone, and avatar/picture. If you provide your Facebook or other third-party account credentials to, you understand some content and/or information in those accounts (“Third Party Account Information”) may be transmitted into your account with us, and that Third Party Account Information transmitted to our Services is covered by this Privacy Policy; for example, when you log in to our Services using your Facebook Messenger account, we may receive your personal information associated with that account, such as your Facebook pages. Certain information may be required to register with us or to take advantage of some of our features.

Protection of Certain Personally-Identifying Information

Smugglr discloses potentially personally-identifying and personally-identifying information only to those of its employees, contractors and affiliated organizations that (i) need to know that information in order to process it on Smugglr’s behalf or to provide services available at Smugglr’s websites, and (ii) that have agreed not to disclose it to others. Some of those employees, contractors and affiliated organizations may be located outside of your home country; by using Smugglr’s websites, you consent to the transfer of such information to them. Smugglr will not rent or sell potentially personally-identifying and personally-identifying information to anyone. Other than to its employees, contractors and affiliated organizations, as described above, Smugglr discloses potentially personally-identifying and personally-identifying information only in response to a subpoena, court order or other governmental request, or when Smugglr believes in good faith that disclosure is reasonably necessary to protect the property or rights of Smugglr, third parties or the public at large. If you are a registered user of an Smugglr website and have supplied your email address, Smugglr may occasionally send you an email to tell you about new features, solicit your feedback, or just keep you up to date with what’s going on with Smugglr and our products. We primarily use our various product blogs to communicate this type of information, so we expect to keep this type of email to a minimum. If you send us a request (for example via a support email or via one of our feedback mechanisms), we reserve the right to publish it in order to help us clarify or respond to your request or to help us support other users. Smugglr takes all measures reasonably necessary to protect against the unauthorized access, use, alteration or destruction of potentially personally-identifying and personally-identifying information.

Cookies

A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. Smugglr uses cookies to help Smugglr identify and track visitors, their usage of Smugglr website, and their website access preferences. Smugglr visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using Smugglr’s websites, with the drawback that certain features of Smugglr’s websites may not function properly without the aid of cookies.

Is my personal information sercure?

Your account is protected by a password for your privacy and security. If you access your account via Facebook or another third party site or service, you may have additional or different sign-on protections via that third party site or service. You must prevent unauthorized access to your account and Personal Information by selecting and protecting your password and/or other sign-on mechanism appropriately and limiting access to your computer or device and browser by signing off after you have finished accessing your account.

Privacy Policy Changes

We are constantly improving our services, so these Terms may need to change along with the services. We reserve the right to change (add and remove) the Terms at any time, but if we do, we will bring it to your attention by placing a notice on the Smugglr.co website, by sending you an email, and/or by some other means. If you don’t agree with the new Terms, you are free to reject them; unfortunately, that means you will no longer be able to use the Services. If you use the Services in any way after a change to the Terms is effective, that means you agree to all of the changes. Except for changes by us as described here, no other amendment or modification of these Terms will be effective unless in writing and signed by both you and us.

General Data Protection Regulation (GDPR)

General Data Protection Regulation (GDPR) is a data protection law instituted by the European Union (EU). This Regulation lays down rules relating to the protection of natural persons with regard to the processing of personal data and rules relating to the free movement of personal data. GDPR requires that the controller of personal data - either Smugglr, a Smugglr partner or any party, who interfaces with natural persons in the European Economic Area (EEA), inform their end users about their rights, usage of their personal data for processing including - to understand individual user interests by tracking content being consumed by the end user. The controller, who comes under the purview of GDPR, needs to inform their end users about the following and get explicit consent from them to collect their usage or consumption data for personalization and aggregated user behavior analysis. The user consent should be explicitly passed to Smugglr platform before any user action/events are processed.