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Introduction

Last updated on September 22, 2016 16:46

Welcome to Smugglr framework

Smugglr enable business to build scalable chat bots to engage customers over messengers. The framework offers a blend of configuration, coding and integration. Suited for small and big business.

1 minute demo video:

Use cases we support

The distribution medium for these cases are different messaging platforms. Ex:Facebook messenger.

  • Content engagement
  • Customer support
  • User feedback
  • User onboarding

Cases we'll support soon

  • Bot commerce
  • Payments

Features

  1. Support text based chat bots
  2. Respond to keyword based text
  3. Accept input from the user as a form inputs/questions.
  4. Support multi-step conversation flows
  5. Make API calls to web based services
  6. Support for liquid templates for manipulating data.
  7. Provide managed connections to popular chat apps
  8. Hosts your bot.
  9. Enable bot testing and quick changes.
  10. Respond to external triggers as a webhook
  11. Define schedules and delays for delivering messages.
  12. Allow humans to participate as a customer service agent
  13. Track and display analytics data
  14. Supports triggers to enable actions like: email notifications, Rss feed and JSON integrations, full text search, user tagging, counters and user sessions.
  15. Support connections to Natural Language Processing service like wit.ai and luis.ai (coming soon)